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05 OCTOBER 2020

Payment Flexibility with the My Superloans App

The My Superloans app is designed to put control at your fingertips, allowing easy payment adjustments. If you find yourself in a tight spot, the app's Postpone feature can be a lifesaver. Here’s how it works:

  1. Access Your Account: Log into the My Superloans app using your Facebook or Gmail account.
  2. Navigate to 'My Loans': Here, you'll see details of your Express Loan, including upcoming payments.
  3. Use the 'Postpone' Feature: You'll spot the 'Postpone' button next to your payment details. Selecting this will show you the terms, including the variation fee applicable.

What to Consider Before Postponing a Payment

While postponing a payment can offer immediate relief, it's accompanied by additional costs due to interest and a variation fee. This means the total amount payable will increase, making it a decision to weigh carefully. The feature is designed to be used sparingly as a last resort when making a payment is genuinely not feasible.  

Proceeding with Postponement

Upon choosing to postpone a payment, the app will present you with all the necessary information regarding fees and the impact on your loan. You'll then have the option to confirm the postponement or cancel if you decide against it.

Maintaining Financial Responsibility

It's essential to view your loan payments as a priority bill. Superloans is here to support you through occasional financial hiccups, but regular payments are crucial to avoid frequent accrual of interest and fees. The postponement feature is a testament to our flexibility and understanding of your financial journey, available to those who have maintained a consistent payment record.

Exploring Your Options

Have questions about how payment postponement works? Our team is ready to assist. Reach out via chat on messenger, or dive into the My Superloans app to explore this feature and more. Remember, this tool is here to help you manage those unexpected financial moments without losing track of your long-term goals.

A helpful tool rather than a long-term crutch: To ensure it is used responsibly, it's important to note that you can only postpone one payment every 90 days. This policy is designed to encourage consistent repayment habits while still providing flexibility when you truly need it. By limiting postponements to once within a three-month period, we aim to help you manage your finances effectively without becoming overly reliant on deferrals. This approach helps maintain the balance between financial flexibility and the commitment to repaying your loan in a timely manner, ultimately contributing to your financial health and stability.

Conclusion

The My Superloans app’s payment postponement feature underscores our commitment to providing flexible, user-centric financial solutions. It’s part of our broader effort to support your financial well-being, especially during the holiday season’s spending pressures. By offering a blend of convenience and control, we ensure you have the resources to navigate your financial commitments with confidence.

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