You're Feedback is Important
At Superloans, we value your voice and are eager to hear about your experiences with our services and staff. Whether it’s praise or a concern, your feedback is essential in helping us continually improve our offerings.
Reach Out and Connect
Live Chat: For immediate and interactive communication.
Email: Send us your thoughts at your convenience.
Facebook: Connect with us on social media for an engaging experience.
Alternatively, you can reach out to our branches for a more personal touch:
Wellington: 04 801 6452
Porirua: 04 237 0169
Lower Hutt: 04 568 8419
Napier: 06 833 6570
Hastings: 06 870 3986
Complaint Resolution: Taking Your Concerns Seriously
Commitment to Problem Solving: Our managers are dedicated to resolving your issues promptly and satisfactorily.
Dispute Resolution: If you have a complaint, please email complaints@superloans.co.nz to discuss your concern with the regional manager. This ensures a direct and thorough investigation.
Regulated and Committed to Excellence: Superloans is a proud financial service provider registered with the New Zealand Government (FSP94021)